Last updated: April 2026
These Terms of Use, together with the Privacy Policy, form the complete and legally binding agreement between you and Erna Smit operating as HarmonyFlow regarding your access to and use of this website as well as all educational programs, exercise sequences, habit guides, trackers, journals and any related digital materials offered on the platform.
By accessing the website, browsing its content or completing any purchase, you confirm that you have carefully read, fully understood and unconditionally agree to be bound by all provisions of these Terms. If you do not agree with any part of these Terms, you must immediately cease using the website and refrain from making any purchases or accessing any paid materials.
All content, programs and materials provided by HarmonyFlow are intended solely for general educational and informational purposes. The focus is on supporting natural vitality through gentle daily exercise sequences, practical habit formation and balanced everyday awareness. Nothing contained on this website or in any program constitutes medical advice, diagnosis, treatment recommendation or a substitute for consultation with qualified healthcare professionals. The materials are designed to help users explore simple, enjoyable practices that can be integrated into daily life in a comfortable and sustainable way, always encouraging users to listen to their own bodies and proceed at their own comfortable pace.
All texts, illustrations, sequences, trackers, guides, journals and other materials available on the website or within the programs are the exclusive intellectual property of Erna Smit and are protected by international copyright and other intellectual property laws. Any purchase grants you only a limited, personal, non-exclusive, non-transferable and non-sublicensable license for your own private, non-commercial use. You may not copy, reproduce, share, distribute, resell, modify, create derivative works from or publicly display any materials without prior written permission from the owner. Any unauthorised use of the content will be considered a violation of these Terms and may result in legal action.
Orders are placed by submitting the form available on the website. Our team will contact you within 1–4 working hours (Amsterdam time) to confirm the details of your selection and guide you through the secure payment process using trusted third-party providers. Digital programs and materials are delivered instantly or within a maximum of 24 hours following successful payment confirmation. Upon delivery you receive lifetime personal access to the purchased materials, subject to the license terms outlined in these Terms of Use. Access is provided through secure personal links and remains valid for as long as you comply with the license conditions.
A full refund may be requested within 14 calendar days from the date of purchase provided that the digital files and materials have not yet been delivered or accessed. Once the materials have been sent or accessed, refunds are generally not available except in exceptional cases where a technical failure on our part prevented proper delivery or access. All approved refunds will be processed and returned within 5–10 business days using the original payment method where possible. Refund requests must be submitted in writing using the contact information provided on the website.
To the fullest extent permitted by applicable law, HarmonyFlow, Erna Smit and any associated parties shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of or in any way connected with the use of the website, the programs or any materials provided therein. This limitation covers any possible physical discomfort, emotional experience or financial impact that may occur as a result of following the educational content.
We reserve the right to modify, update or replace these Terms of Use at any time and for any reason. Any changes will be posted on this page along with an updated "Last updated" date. Your continued use of the website or services after the posting of revised Terms constitutes your acceptance of the updated agreement. It is your responsibility to review this page periodically for any changes. If you do not agree with the modified Terms, you must stop using the website and services immediately.